These terms govern your use of VoxiBrief. By signing up, or by sending a voice note to our WhatsApp number, you agree to them. If you are agreeing on behalf of a company, you confirm you are authorised to bind it.
VoxiBrief is operated by [LEGAL ENTITY NAME], registered in [JURISDICTION] at [REGISTERED ADDRESS].
VoxiBrief receives voice notes from your sales reps over WhatsApp, transcribes them, analyses the transcript, and builds deal records you can review in a dashboard. It also generates meeting-preparation briefs, coaching suggestions, and answers questions about your pipeline.
It is a record-keeping and analysis tool. It is not a CRM of record, an accounting system, or a substitute for your own commercial judgement.
Current plans and prices are shown at voxibrief.com. Quotas are per rep per calendar month and reset on the first of each month. Unused allowance does not carry over.
| Term | What it means |
|---|---|
| Per-rep quota | Each seat gets that plan's own allowance of debriefs and audio. One rep's unused allowance is not available to another. |
| Add-on pack | A one-time purchase adding 50 debriefs and one hour of audio beyond the per-rep allowances, shared across the team for the month it is bought. |
| Reaching a limit | Further voice notes from that rep are declined with a message until a pack is bought or the month resets. Existing data is unaffected. |
Read this part properly. Transcription and analysis are automated and will sometimes be wrong. A company name can be misheard. An objection can be summarised in a way that shifts its meaning. A deal stage can be inferred incorrectly. Coaching output is a suggestion generated from patterns in text, not professional advice.
Do not treat VoxiBrief output as an authoritative record of what was said, and do not make decisions with legal, financial or contractual consequences on the strength of it alone. Check anything that matters against the transcript, and against the person who was in the room.
Every deal record can be corrected by its owner or a manager. We provide those controls precisely because the automated output needs human review.
Your debriefs, transcripts, deals and notes remain yours. We claim no ownership of them.
You grant us the limited right to process that content in order to run the service — to transcribe it, analyse it, index it for search, store it, and show it back to you. We do not use your content to train AI models, we do not sell it, and we never make one customer's data visible to another.
We may use aggregated, de-identified statistics about how the service is used — volumes, error rates, feature usage — to operate and improve it. Nothing that identifies you, your reps, or your clients.
Our Privacy Policy explains this in full and forms part of these terms.
You agree not to:
We may suspend an account that breaches this section, and will tell you why.
VoxiBrief depends on WhatsApp, which is operated by Meta, and on delivery infrastructure operated by Twilio. It also depends on third-party transcription and AI providers. We do not control any of them.
If Meta changes its rules, pricing or availability, or a provider has an outage, the service may be interrupted or need to change. We will adapt as quickly as we can, but we cannot be responsible for their decisions.
Reps must maintain an active WhatsApp connection to our number. Where that connection lapses for reasons set by the messaging platform, messages may not be delivered until it is re-established.
We aim to keep VoxiBrief running continuously and to fix problems quickly, but we do not currently offer a contractual uptime guarantee. The service is provided as it is, without warranties beyond those the law requires and does not allow us to exclude.
We may change or discontinue features. If we remove something significant, we will give account holders reasonable notice.
To the fullest extent the law allows, neither party is liable to the other for indirect or consequential loss — including lost profit, lost revenue, lost business, or loss arising from a decision made on the strength of automated output.
Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose.
Nothing here limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited.
We may update these terms. The current version is always at this address. If a change materially reduces your rights, we will email account holders at least 30 days before it takes effect, and continuing to use the service after that date means you accept it.
These terms are governed by the laws of [JURISDICTION], and the courts of [JURISDICTION] have exclusive jurisdiction over any dispute. Before starting proceedings, both sides agree to try to resolve the matter directly.
[LEGAL ENTITY NAME]
[REGISTERED ADDRESS]
[SUPPORT EMAIL]